Questions, answered
Calls
Is this a call to my phone number?
TobiCall is built around character conversations in the app — check the app and device requirements before use
What is a character call?
A short conversation in which an AI character invites your child to try a little everyday activity
What if now is not a good time?
Let the moment pass and try together when your child is ready
Do I need to stay with my child?
Share the call with your child and stay close to help with the next little step
Parents & principles
How is children’s information handled?
Read the Privacy Policy for data handling details before using the service with your child
Is the character a real person?
The characters are AI, not people — our product principle is to make that clear to children
Does a child have to finish the mission?
Our direction is to invite and encourage, with room for a child to say no
Will a character scare or threaten my child?
Our direction is encouragement without fear or threats, with a parent staying part of the moment
Languages & availability
Which languages are introduced here?
This site introduces TobiCall in English, Korean and Japanese
Where can I check app availability?
Check the download page for the current store and device information
Billing
How does the trial work?
Eligible families can try TobiCall for 7 days — check the subscription terms before starting
Where can I find account deletion details?
See the account deletion page for instructions and the Privacy Policy for data handling details
Who is the service designed for?
The product is designed around parent-led character calls for children — a parent or guardian should stay involved